Cast Your Eye Delivery, Returns & Refunds
We are able to deliver to all UK and International destinations.
Delivery Charges
You will be notified of delivery costs (from £2.95) automatically before you submit your payment and these charges reflect size, weight, packaging and insurance where applicable. If you are purchasing multiple items, you will normally pay only one delivery charge – being the highest delivery charge quoted against an item. So for example if you purchase 3 items with delivery costing £2.95, £4.95 and £6.95 respectively, then you will pay just £6.95 for the three items as this was the highest delivery charge quoted against an item.
Delivery Timeframes
We aim to despatch orders the day we receive them, when received before 4pm and to deliver products within 2-5 Working days throughout the UK. International Airmail usually takes 5-14 days.
If your order is urgent, please specify this at the time of ordering and we will do everything we can to process it immediately.
Delivery Methods
Orders are generally despatched using Royal Mail or Parcelforce but we occasionally use an alternative courier company, all of which require a signature so please specify an address where someone will be able to sign for your Products.
Returns
Please refer to our Terms & Conditions for full details.
Please notify us of damaged, incorrect or unwanted deliveries by telephone, email or in writing within 24 hours of receipt wherever possible. Please return it unused and in its original condition, with the despatch note within 7 working days after the day of delivery to the address at the bottom of this page.
Refunds
Please refer to our Terms & Conditions for full details.
.All refunds will be made using the same method as payment, within 30 days.
You can contact us:
by telephoning 01621 855444 between 10am to 4pm Monday to Saturday (GMT) :
By post at castyoureye.com, Shop 6 Wenlock Way, Maldon, Essex. CM9 5AD United Kingdom
Click here for our terms & conditions relating to delivery and returns